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Latest News

Response to Public Accounts Committee report on HMRC

Source: Citizens Advice press release, 27 July 2016 02:26
As HMRC improves its digital services it needs to carefully plan its resources to meet demand for its phone line and avoid long call queues, Citizens Advice has said today.

Citizens Advice responds to Extra Energy investigation

Source: Citizens Advice press release, 04 July 2016 03:38
Today Ofgem, the energy industry regulator, has opened an investigation into whether supplier Extra Energy broke rules relating to billing, customer service and complaints handling.

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