Management Team


Carol Groves, Chief Executive

Carol Groves

Carol started working for the Citizens Advice service in the year 2000 and was a Manager at our Littlehampton centre when Littlehampton, Bognor Regis and Chichester were three separate bureaux. In October 2009 the three bureaux merged to form Citizens Advice Arun & Chichester which was when Carol became the Chief Executive.

Carol is passionate about the Citizens Advice service, particularly around preventative work and supporting and empowering clients to gain better life choices. Carol has an MSc in Professional Business Studies and was awarded the Paul Harris Fellow by the Rotary International for her overseas work in supporting children in poverty to access education.

Tracy Rablin, Finance Manager

Tracy Rablin

Tracy joined Citizens Advice as an administrator in January 2009 after working in banking for a number of years and then for a local estate agent.

She has worked her way up to become finance manager and has recently completed her accounting qualifications and is now a qualified bookkeeper and accounting technician and is a member of The Association of Accounting Technicians.

Danni Colclough, Service Manager

Danni Colclough

Danni Colclough has worked for ACCA for the last 6 years. She is a debt specialist and also a debt relief order intermediary, and has obtained a Certificate in Money Advice Practice from the Institute of Money Advice. Danni has also achieved 'Level 3 and level 6 Diploma in Law and Practice' is a graduate member of the Chartered Institute of Legal Executives.

Luca Badioli, Service Manager

Luca Badioli

Luca Badioli has worked for ACCA for 12 years. During this time he has covered various roles within the organization including providing debt and civil litigation specialist advice and representation in court proceedings, project managing county-wide projects and debt related project in local prisons. He has been instrumental in helping setting up the Chichester Law Clinic. He is a graduate member of the Chartered Institute of Legal Executive, a qualified CertMAP member of the Institute of Money Advisers and chairs the West Sussex Money Advice Group and the Chichester Law Clinic strategic group.