Settled and safe

Settled and sage poster


The campaign

The private rental sector remains a market in which consumers are woefully under-protected. We want this to change. We don't see why renters should expect anything less than the protections consumers take for granted elsewhere - repairs that get done, systems to protect them from cowboys, refunds when things go badly wrong.

We are campaigning for better protections for private renters. We believe that:

  • No renter should be evicted simply for complaining about bad conditions. We want to see an end to retaliatory evictions.
  • No renter should be at the mercy of rogue landlords who consistently break the rules, taking deposits unlawfully, harassing tenants or renting substandard homes.
  • No renter should ever be left out of pocket after renting a home which proves to be dangerous or uninhabitable.
  • We want tenants to be entitled to rent refunds where the property they're living in is dangerous or not fit to live in.
  • No renter should ever have to pay excessive and inexplicable fees for the basic services a letting agent provides.
  • We want all tenants to get reasonable notice before having to move out, even when caught up in a landlord's eviction.

Update from Citizens Advice

Campaign success!

Success! The Deregulation Act is in force! From 1 October onwards, retaliatory eviction is unlawful.

Building a settled and safe future for England's private renters: The first 100 days

'We welcome the commitment of the new Conservative government to introduce a Housing Bill within the first 100 days of the new Parliament as a first step to fixing the housing crisis within a generation. However, current safeguards for private renters lag behind those for tenants in other tenures, and immediate action is required to create a level playing field and ensure that all private renters are guaranteed a settled and safe future'. Read the full report.

Join us in demanding a safe and settled future for millions of renters -

Settled and Safe: a renter's right