Annual Report 2020-2021

Our service is invaluable to our local community and without our volunteers we would not have a service to offer. Even though the volunteers role can be very demanding and at times stressful.

Each and every person that volunteers gives more than is asked.

We would like to take this opportunity to thank our volunteers for their continued hard work and commitment

A recording of the Annual General Meeting can be watched here.



Chair’s message

Chief Executive’s message

Finance Manager’s message


Operation Manager’s message

Project Manager’s message


Projects - Help to Claim report 2020-2021


Projects - Home Visiting report


Making the difference - Client Satisfaction

Organisation Chart



Vulnerable Clients Homelessness and Charitable Support

Research and Campaigns


COVID 19 report

Trustee Board

Financial Accounts