Over 2.6 million claims for Universal Credit have already been made
Universal Credit works differently from other benefits. The biggest differences are:
- You can get Universal Credit if you're unemployed, but also if you're working.
- You'll usually get a single payment each month, rather than weekly or fortnightly.
- Instead of getting a separate housing benefit, your rent will usually be paid directly to you as part of your monthly Universal Credit payment.
You might need to claim Universal Credit if:
Your employment status changes.
- A partner joins or leaves the household.
- You have a change in family circumstances.
- You start or stop being a carer.
- Your ability to work changes.
- You are asked to by the DWP.
Are you struggling to get to grips with Universal Credit?
Have you been told to make a claim but are not sure how?
Will you struggle to manage your money monthly?
Arun & Chichester Citizens Advice can help!
What we can offer:
If you live in the Arun & Chichester District, we now have a dedicated Universal Credit adviser who can help with:
- Making a claim
- Setting up an email address
- Assist with verifying process
- Logging in and updating your account
- Understanding payment advances
- Managing your money
- Alternative payment arrangements
- Finding sources of help to manage for the first month
- Benefit checks
- Preparing you for your work coach appointment
- Scanning and uploading documents
How do I get advice?
Bognor Regis & Chichester
Mon - Fri 10:00 – 16:30
Tue & Thu 10:30 – 15:30 Chilgrove House
Wed & Fri 10:30 - 15:30 Littlehampton Library
Over the phone...
Adviceline: 0800 144 8 444
(from a mobile, call 03003 300 650)
Mon - Fri - 10.00 - 16:00
Click here for more information about our Home Visiting service.
For general information on Universal Credit see:
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