Luca joined Arun & Chichester Citizens Advice as a volunteer in 2003. Since then he has worked in various roles within the organisation, including supervising, providing debt and civil litigation specialist advice, representation in court proceedings, project managing county-wide projects including a debt related project in local prisons. He has also undertaken roles as a quality of advice lead and service manager.
Luca is very passionate about the work the Citizens Advice delivers to the community and the social policy work they do. He has a very a strong sense of justice and avidly challenges injustice.
Luca has been instrumental, together with other professionals, in setting up the Chichester Law Clinic to allow people to continue to have access to justice following the cuts in legal aid. He is legally trained and continues to chair the West Sussex Money Advice Group and the Chichester Law Clinic strategic group.
Tracy joined Citizens Advice as an administrator in January 2009 after working in banking for a number of years and then for a local estate agent.
She has worked her way up to become finance manager and has recently completed her accounting qualifications and is now a qualified bookkeeper and accounting technician and is a member of The Association of Accounting Technicians.
Danni Colclough has worked for ACCA since 2009. She is a debt specialist and also a debt relief order intermediary, and has obtained a Certificate in Money Advice Practice from the Institute of Money Advice. Danni has also achieved 'Level 3 and level 6 Diploma in Law and Practice' is a graduate member of the Chartered Institute of Legal Executives.
She has worked in a variety of roles for ACCA and became Operations Manager in 2015.
Charlie started with ACCA just over 3 years ago as a volunteer. She has covered the Selsey outreach and been the classroom trainer as well as a supervisor and has gathered experience working in other roles for other charities.
Her role involves leading in training and recruitment, managing the outreaches and projects.
Charlie has always wanted to work full-time for ACCA as she finds the passion and support offered by both volunteers and paid staff makes for a great working atmosphere, as well as being a workplace that feels like you make a difference every day.