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The Citizens Advice service provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. It values diversity, promotes equality and challenges discrimination.

Arun and Chichester Citizens Advice is funded by local authorities, various grant giving organisations, donations by Town and Parish Councils and private donation. Whilst the day to day workload increases and our local authority grants diminish we have to reach out to ensure the continuity of this vital service in the community.

You can help us by volunteering or by financially contributing towards us continuing to provide the services that our communities deserve.

To make a one-off or monthly donation, click the donate button below or visit Wonderful

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Our Principles

The advice is to everyone regardless of race, age, gender, disability, sexual orientation or religion.

Independent – We will always act in the interests of our clients, without influence from any outside bodies.
Impartial – We don’t judge our clients or make assumptions about them. Our service is open to everyone, and we treat everyone equally.
Confidential – We won’t pass anything on a client tells us – or even the fact they have visited, without permission.
Free – no one has to pay for any part of the service we provide.

Our Aims

To provide the advice people need for the problems they face
To improve the policies and practices that affect people’s lives

Our Values

To focus on customers, achieve results, continuously improve, promote equality and fairness, value each other and work together.

Citizens Advice Arun & Chichester is an operating name of Arun & Chichester Citizens Advice Bureau

Arun and Chichester Citizens Advice
Bureau Company Limited by Guarantee

Registered in Cardiff Company No. 4787378
Registered Charity No. 1099640
Authorised and regulated by the
Financial Conduct Authority FRN 617491
10a The Arcade, Bognor Regis, West Sussex, PO21 1LH

We hold the Advice Quality Standard; the only sector-owned, independently audited standard that focuses on advice.

We are a Disability Confident Employer and have committed to ensure our recruitment process is inclusive and accessible.