Getting advice



You can get advice from the Arun & Chichester Citizens including online, by phone, and in-person local to you.

In person

Our opening times are:


Bognor Regis – Mondays, Tuesdays and Thursdays 10am -1pm 

Chichester – Mondays, Tuesdays and Wednesdays 10am - 1pm 

Littlehampton Library - Wednesdays 10am – 1pm (drop-ins only)

Chilgrove House (Littlehampton) - Mondays 10am - 1pm


We are open for a drop-in service in the mornings in each location and booked appointment in the afternoons. 

In person services are only for those who cannot access us by phone or online.


More information about our centres can be found here.



By Telephone

Call the FREE Adviceline telephone number 0808 278 7969 to speak to one of our team (Monday to Friday 10am - 4:30pm)

If you need energy advice, including assistance with paying your bills, you can call our energy line on 01243 974063 (Monday to Friday 10am-4pm, local call rates apply).

If you need help finding out if you're entitled to benefits or claiming Universal Credit, call our Help to Claim team on 0800 144 8 444 (Monday-Friday, 8am-6pm)

If you need help with debt, call our dedicated line on 0800 240 4420 (Monday-Friday 9am-5pm)


Advice Guide: Citizens Advice self-help website containing advice on many different subjects, including benefits, employment, housing, and tax. The information is online and accessible 24/7 and in a number of different languages, including British Sign Language. CLICK HERE 

Web Chat Service: If you can’t find what you are looking for on our website you can chat online with one of our advisers - CLICK HERE  (Monday to Friday 9am - 4:30pm)

Video Advice: Our NEW, easy-to-use video service allows you to connect with a local adviser instantly using your desktop, mobile, or tablet. Please book an appointment on our appointment booking form

You can book a Video Advice appointment through our online form. You can also use this form for booking appointments using Relay UK, for those with hearing or speech difficulties.

Access Our Specialist services

For a full list of the other services offered by Citizens Advice Arun & Chichester and other organisations, visit our "Specialist services" page.