Arun & Chichester Citizens Advice Third Party Referral Form

Please use this form if you work for an organisation that supports clients and need to make a referral to our services.

This form is only for clients who live in Arun or Chichester. If you have a referral for a client elsewhere in West Sussex, please visit to make a referral.

Before completing the form, please ensure you have consent from the client to refer to Arun & Chichester Citizens Advice.

In order to process the referral, the client's details will be added to our national online database system.

Our privacy policy is available on our website if the client wishes to understand more about how we will use and store their data.

If you are required to share special category data, e.g. health information, ethnicity, religion, etc. for the purposes of the referral, the client must give explicit consent and understand why this is necessary to be processed as part of the referral, as well as what information will be given to us.

Our business hours are Monday-Friday 9am-5pm and we aim to contact referred clients within 2 business days. This form should not be used for clients in immediate crisis - for urgent needs, please contact our Adviceline on 0808 278 7969 or energy line on 01243 974063.